The Privacy Policy below governs your L.A. Makeovers account and any information you provide on this site.

In order to operate the L.A. Makeovers service and to reduce the risk of fraud, ("L.A. Makeovers" or "we"), the data controller, must ask you to provide us information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. L.A. Makeovers takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, in order for us to offer our services to our users; to enhance the quality of its service from time to time; and to protect the interests of our users, we will in limited circumstances and as further described in more detail throughout this policy, share some of your information with third parties under strict restrictions. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the L.A. Makeovers website.

By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms and conditions of the L.A. Makeovers Website.

Your privacy is important to us. Please note that by accepting this Privacy Policy, you consent to your personally identifiable information being stored and processed on our company's computers in the United Kingdom, as set out in the section entitled, "Disclosure to Third Parties Other Than L.A. Makeovers Customers" below. We will hold and transmit your personal information in a manner designed to ensure its security. If you disagree with the terms of Privacy Policy, please do not agree to the terms and conditions in the checkout pages of the L.A. Makeovers website.

Notification of Changes

This policy may be revised over time as new features are added to the L.A. Makeovers service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days' prior notice of such a change by posting notice on the "Policy Updates" page of our website(s). After this 30 days notice, you will be considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.

As stated above, we will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the L.A. Makeovers website at http://www.lamakeovers.co.uk at any time for the most current version of our Privacy Policy.

Some pages on the L.A. Makeovers website include links to third party websites. These sites are governed by their own privacy statements, and L.A. Makeovers is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.

A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Information We Collect

Required Information - To open a L.A. Makeovers account, you must provide your name, address, phone number, and email address. This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and current account fraud, and to contact you should the need arise in administering your account.

Information About You From Third Parties

In order to protect all our customers against potential fraud, we verify the information you provide with bank processors listed in the table under the section "Disclosure to Third Parties Other than L.A. Makeovers" below. In the course of such verification, we receive personally identifiable information about you from such services. In particular, if you register a credit card or debit card with L.A. Makeovers, we will use card authorisation and fraud screening services to verify that your card information and address match the information that you supplied to L.A. Makeovers, and that the card has not been reported as lost or stolen.v

Additional Verification

If we cannot verify the information that you provide, we ask you to send us additional information by fax (such as your driving licence, credit card statement, and/or a recent utility bill or other information linking you to the applicable address), or to answer additional questions online to help verify your information.

Website Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the L.A. Makeovers website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the L.A. Makeovers site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with L.A. Makeovers.

Our Use of Cookies

Cookies are small files of data that reside on your computer and allow us to recognise you as a L.A. Makeovers customer if you return to the L.A. Makeovers site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your L.A. Makeovers account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

We also use longer-lasting cookies for other purposes such as to keep a record of items placed into the basket. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

Customer Service Correspondence

If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from L.A. Makeovers to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Our Use and Disclosure of Information

Internal Uses - We collect, store and process your personal information on servers located in the United Kingdom and operated by our parent company, 1clickdesign ( through the provider United Hosting). Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

• provide the services and customer support you request;
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customise, measure, and improve our services and the content and layout of our website;
• tell you about targeted marketing, service updates, and promotional offers based on your communication preferences;
• compare information for accuracy, and verify it with third parties.

Disclosure to Third Parties Other Than L.A. Makeovers

L.A. Makeovers will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy. This includes transfers of data to non-EU member states where the laws on holding personal data may be less stringent, but as explained below, we will hold and transfer your personal information in compliance with the law and in a manner designed to ensure its security. Specifically, you consent to and direct L.A. Makeovers to do any and all of the following:

1. Disclose information including, without limitation, transaction, account information, personal details and the contents of communications to the police, security forces, competent governmental, intergovernmental or supranational bodies, competent agencies (other than tax related authorities), departments or regulatory, self-regulatory authorities or organisations (including, without limitation, the Agencies set out in the table under the heading "Agencies" below) or other third parties that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity or potential illegal activity, or to conduct investigations of violations of our User Agreement. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity's contact information (but not bank account or credit card information without a court order) to victims who request it. Further, if false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies and law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering. Please contact us on the details set out at the end of this privacy policy if you want to receive further details of the relevant fraud prevention agencies. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
2. Disclose information in response to requirements of civil or criminal legal process.
3. Disclose information to the "Category" of third parties listed in the table below. The purpose of this disclosure is to allow us to provide our service to you. We also set out in the table below, under each "Category", non-exclusive examples of the actual third parties we currently disclose your account information, together with the purpose of doing so, and the actual information we disclose (these third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information was shared).
4. Disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
5. Disclose aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in Manchester. However, this aggregated information is not tied to personal information.
6. As with any other business, it is possible that L.A. Makeovers in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by L.A. Makeovers, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.

Our Contacts with L.A. Makeovers Customers

We communicate with users on a regular basis via email to provide requested services, and we also communicate by phone to resolve customer complaints or claims made by users via L.A. Makeovers, respond to requests for customer service, inform you if we believe your account or any of your transactions have been used for an illegitimate purpose, confirm information concerning your identity, business or account activity, conduct customer surveys or investigate suspicious transactions. We use your email or physical address to confirm your opening of a L.A. Makeovers account, to send you notice of payments that you send or receive through L.A. Makeovers (including referral payments described below), to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.

We also use your email address to send you other types of communications that you can control. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by contacting us and requesting this service is removed. You can also change your choices at any time through the same procedure.

Information Security

L.A. Makeovers is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

For more information on L.A. Makeovers security practices, please contact us.

The security of your L.A. Makeovers account also relies on your protection of your L.A. Makeovers password. You may not share your L.A. Makeovers password with anyone. L.A. Makeovers representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious and forwarded to [email protected]. If you do share your L.A. Makeovers password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by contacting us right away as described below to have the password altered.

Accessing and Changing Your Information

You can also close your account with the L.A. Makeovers website. If you close your L.A. Makeovers account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

To have your account with us removed please contact us for further information.

Accountability

Our privacy office is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you have any questions about this privacy statement, L.A. Makeovers information practices, or your dealings with L.A. Makeovers, you can contact us by using our online email form, or by calling the customer service number located on our website.